![]() After carefully writing the first review, I received a second survey. I was careful in my working to highlight praise the staff as I would hate for them to take blame as there is nothing they can do to make up for the decline of the property. I took the time to answer the first review honestly and politely. But I received not just one, but TWO emails from the hotel asking for my ratings on my stay. What do you know…I never heard from anyone at the hotel concerning this…. The person at the desk said they would need to speak with a a manager, and get back with me. They did not, and I had to mention myself at the front desk. ![]() The staff should have immediately acknowledged this and offered a reduced rate. However, the second room that we were moved into was smaller than our original room and without a seating area. ![]() Had there not been a room available we would have been stuck in a room with a foul odor for three days. The staff was accommodating and was able to relocate us. Upon arrival, the first room we that we were placed in smelled. The carpets, furniture, and equipment are all dated, and in need of replacement. No amount of good service can overcome the decline of this property.
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